Terms & Conditions

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Terms & Conditions for programs organised by Iacone & Thiesen GbR.  This document lays out, for our mutual interest, the foundations determining the contractual relationship which results from your registration for a programme organised by Iacone & Thiesen GbR (CREATE YOUR CHANGE as a brand):

1. Contract

Your contract for the programme is with Iacone & Thiesen GbR (hereinafter referred to as “CREATE YOUR CHANGE” or “we” or “us”), registered in Lindau, Bavaria, Germany as a profit organization. Iacone & Thiesen GbR is the legal and contracting entity.

2. Application to open seminars

Open courses are those seminars that are publicly advertised in our brochure or in advertisements. Registrations must be in writing by letter, fax or e-mail. The booking will be confirmed in writing. The calculation of the fee is to be paid until the start of the seminar. For registration fee also the cost of travel, accommodation and meals in each conference hotel will be added. These costs are to be paid directly at the hotel.

3. Offers for internal company events

In-house events are seminars, consultancies, workshops, lectures and coaching sessions that are conducted for members of an organization. Written authored offers remain valid for three months. It is the constitutional date of the offer.

 4. Terms of payment

Invoices are payable immediately upon receipt without deduction. If the invoice amount is not received within 30 days of the invoice date, Iacone & Thiesen GbR is entitled to make default interest. Interest shall be 10% p. a. above at the time of calculation applicable rate of the Deutsche Bundesbank.
Payments must be made basically free for the recipient. This also applies to payments from abroad and even if a transaction fee will apply. The cost of payments must be paid by the originator of the transaction.
All seminar fees and charges are in EURO plus applicable sales tax at the time of performance. Is changed within the contract period, the sales tax rate, the periods with the respective sales tax rates are agreed upon separately.

5. Payment

Prices depend on the respective program and are stated in the description. Agreements on prices other than these only are valid when laid down in writing. The total amount is to be paid 30 days in advance of program commencement when registering. Only those having paid the full price are entitled to participation.

 6. Open seminar area

Changes or cancellations are unique charge until 45 calendar days prior to the seminar.
In case of cancellation of the replacement date, the full seminar fee will be payable irrespective of the maturity.

In a change or cancellation less than 45 calendar days prior to the seminar 30% of the course fee will be charged. For any change or cancellation less than 30 days prior to the seminar 50% of the course fee is due. In case of cancellation or postponement 7 days before the event 100% of the course fee will be charged. If a replacement appointment booked within 6 months after the cancellation, 50% of the penalty can be credited. Alternatively, the designation of a substitute can be made up to 1 day before the seminar.

Cancellations or changes must always be made in writing by email, fax or letter. The decisive factor is the date of receipt. Costs of the conference hotels that are created on the basis of amendment, cancellation or early departure to a student. If a participant is not full power in claim, there is no claim for refund for the unused period.

7. Cancellation of in-house events

Cancellations or changes must always be made in writing by email, fax or letter. The decisive factor is the date of receipt.
Written confirmed dates for in-house seminars, consultancies, workshops and lectures can be canceled up to 45 calendar days prior to the event is free.

If canceled up to 30 calendar days before the date set for the Iacone & Thiesen GbR already made the preparation time and material basis. The contractor may uniquely identify an alternative date. In case of cancellation of the replacement date, the full amount of the agreed daily fees or flat rates regardless of the maturity is due. If you cancel less than 30 days prior to the event the customer will be charged 50% of the agreed daily fees or flat rates charged. No show or cancellation less than 10 calendar days before the event calculates the Iacone & Thiesen GbR the full amount of the agreed daily fees or lump sums.

Notwithstanding that, the following rules apply for cancellations of coaching appointments: Cancellation fees will be charged for cancellation of the appointment within a week ahead of schedule. They amount to 30% of the agreed hourly rate and the scheduled time, the remaining portion will be charged with the follow-up appointment. In case of cancellation within 48 hours prior to the appointment cancellation fees will be charged the full amount of the agreed hourly rate and the scheduled time.

If a customer is not full power in claim, there is no claim for refund for the unused period. Costs of the conference hotels or coaching space that arise due to changes or cancellation shall be borne by the customer.

8. Change the scope of services

Each of the parties may request changes in the other party the agreed scope in writing. Upon receipt of an amendment application the recipient will verify the change to determine whether and under what conditions this is feasible and inform the applicant of the approval or rejection in writing without delay and shall if necessary.

The content and sequence of seminar and event programs, as well as the use of coaches and consultants can be changed while maintaining the overall character of the event. This entitles the participant and the representative of the client not to withdraw from the contract nor to a reduction in invoice.

 9. Event cancellation

The Iacone & Thiesen GbR reserves the right to cancel open seminars with too few participants (usually less than 6 participants) up to 3 days prior to the seminar and to offer alternative dates. In case of failure of an event due to illness of the coach or consultant, force majeure or other unforeseeable events are not entitled to hold the event.

A claim for compensation for travel and accommodation expenses or work absenteeism does not exist. For indirect damages, especially loss of profit or claims of third parties are not liable.

10. Confidential Information, Privacy

The contracting parties shall treat essential and not generally known matters of the other party with the usual in business confidentiality. However, the parties may ideas, concepts, know-how and techniques related to the human resources and organizational development, use it freely.

The parties shall process or use personal data of the other party only for contractually agreed purposes. You will save this data, in particular against unauthorized access and disclose it only with the consent of the other party to a third party.

 11. Copyrights

By subscribing to an open seminar or a company’s internal event, participants undertake to observe the following points. Accompanying workbooks or Documents, etc. are copyrighted and may not at any time and under any circumstances may be reproduced photographically or electronically; they are intended only for the personal use of the subscriber and may not be disclosed to third parties.

12. Liability

The name of the event is carefully prepared according to the current technical knowledge and carried out. For advice given and the exploitation of acquired knowledge assumes no liability Iacone & Thiesen GbR.
Iacone & Thiesen GbR is not liable for any damage caused by willful or gross negligence of event participants or representatives of the client.
Iacone & Thiesen GbR expressly points out that sporting and adventure events always subject to particular risk. All participants should feel comfortable with the requirements of the event has grown. You bear the responsibility for their actions and their physical and mental health.
Iacone & Thiesen GbR accepts no responsibility for disadvantages that arise due to lack of event conditions on the part of the client and its members.
Iacone & Thiesen GbR reserves the right participants and representatives of the client, the damage by their conduct our reputation as a guest in other regions excluded from the event program. The resulting early departures will be charged to the customer.

13. Satisfaction Guarantee

Participants open seminars that are not satisfied with the quality of our events are entitled to a refund of the course fee. This does not apply, the cost of travel, accommodation and meals in each conference hotel/ seminar-house.

14. Participation of Minors

For underage participants it is the responsibility of the organizers to fullfill their supervisory duty. The parents or guardian must notify the organisers of health limitations of the participant (such as allergies or health problems). The medical form has to be filled out and handed to the organisers before the start of the event. By signing this contract parents confirm explicitly that the participant is fit and able to attend the event.

15. Risk

Any information provided by Iacone & Thiesen GbR on such matters as climate, weather, environmental conditions, clothing, baggage, accommodation, food, transport and special equipment is given in good faith but without responsibility on the part of Iacone & Thiesen GbR. It is a fundamental condition of this contract that you accept the hazards involved when undertaking outdoor activities and you accept that in visiting remote and mountainous regions and areas whose access is subject to weather, tides, and sea or terrain conditions, that there must be an element of flexibility. You must acknowledge that delays and alterations and their results, such as inconvenience and discomfort, are possible where unforeseen circumstances arise.

16. Expression of sect

The events of Iacone & Thiesen GbR is not based on a sound scientific basis or nature-based philosophies of indigenous origin- on ideology or champagne cult. Therefore, we also held by organizations such as Scientology and the like and reject any cooperation with this or similar organizations and companies closely associated with them. We declare that our company is not using a method („Technology“) by L. Ron Hubbard (such as the „Technology“ for running a business) and / or otherwise working with a continuous Hubbard method, but it rejects completely. We protest against appropriate advertisements for training courses or seminars, which have a method of L. Ron Hubbard as the basis or are based on these „technologies“ and prevent any spread in our company. We do not organize training courses or seminars to top called „technology“ in our business and cause anyone to organize them or to visit. We do not maintain business-like relationships with individuals, companies or organizations that push the introduction of the method („Technology“) by L. Ron Hubbard and the dissemination of said methods („Technology“) by L. Ron Hubbard support. Furthermore, we do not knowingly assist companies and / or groups of companies that are being managed or influenced by the method itself („Technology“) by L. Ron Hubbard.

17. Data Protection

We will provide your personal information, as well as personal information you provide in relation to others in your party to our staff and service providers, who might be located outside the EU, to enable the operation of the services required by you. If you make special requests, which include, but are not limited to, special dietary, religious, or disability related requirements which constitute sensitive information, the relevant data will also be passed to the relevant staff or service provider to enable provision of the services requested by you. We will apply appropriate security measures to protect this data.

18. Website Accuracy

All information given in our promotional materials are, to Iacone & Thiesen GbR knowledge, correct at the time of publication. Before you enter into a contract with us, we reserve the right to make changes to the information provided.

19. Jurisdiction

Jurisdiction is exclusively 88131 Lindau/ Germany.

20. Governing Law/ Final Provisions

For our business and the entire legal relationship between the customer and us the laws of the Federal Republic of Germany. If any provision of these terms and conditions or a provision in any other agreement be or become ineffective, the validity of the remaining provisions or agreements shall not be affected. Notwithstanding negotiated agreements are only valid if they are agreed in writing. For orders that are confirmed directly by the suppliers, delivered, executed and calculated by us gives, but the general terms and conditions of the supplier apply.